KM Service
KM strives to offer exceptional customer service, in the following ways:
COMMERCIAL
Prompt and accurate response to customer requests, or questions. Focusing on due date performance, ensuring the customer receives the goods on time, in full. Our Customer Service teams follow your order through to delivery at your door.
With a network of warehouses in the UK and North America KM are able to provide their customers with the comfort and security of Vendor Managed Inventory.
Through its diverse manufacturing partners, KM can offer small to large order volumes competitively. KM aims to understand your needs and provide you with ideas and initiatives to help your business succeed.
TECHNICAL
KM has Technicians who are experienced in print, conversion, materials and packaging machinery. With this experience KM can select and develop products that achieve the correct performance on our customers' packaging machines. On-site trials, advice and auditing of customers packaging efficiencies are also services KM provide.
GRAPHICS
KM has full artwork and reprographics receiving facilities (via ISDN, email or Internet). Our Graphics Department check all incoming art for print and packaging machinery suitability and, where necessary, make recommendations and changes.
Machine layout diagrams can be drawn for customers who need help in designing packs for new or existing machines. Short run digital proofs, mock ups or ink swatches can be supplied for sales force samples or new product launch marketing campaigns.
KM looks to clearly understand your requirements, and then achieve them.
| 
